Personal data and privacy

What the Data Protection Act lets a player ask of an operator, how breach notices work and how a complaint reaches the Data Commissioner.

• Can a betting company share your data with third parties?

  What Kenya's gambling rules let a licensed operator do with your personal data: sharing with the regulator, marketing limits and winner confidentiality.

• How long can a betting company keep your personal data in Kenya?

  Kenyan law sets no single retention period for betting data. See what the Data Protection Act and gambling rules say, and what to ask an operator.

• How to ask a betting company for a copy of your personal data

  How a betting account holder in Kenya can ask an operator for a copy of the personal data it holds: the right, what to write and where to complain.

• What to do after a betting company data breach in Kenya

  Steps for a Kenyan account holder after a betting operator reports a data breach: secure the account, check your mobile money, and use the ODPC route.

• How to stop betting marketing SMS and calls under data protection law

  How to stop marketing SMS and calls from a betting operator in Kenya: your opt-out rights under data protection law, the steps, and who to complain to.

• How to complain to the ODPC about misuse of your betting data

  How a betting account holder in Kenya can complain to the Office of the Data Protection Commissioner: when it applies, what to attach and what to expect.

• How to ask a betting operator to delete your account and personal data

  How to close a licensed betting account in Kenya and ask for personal data to be erased: what to withdraw first, what to write, and where to complain.

• Personal data terms every player account holder should know

  Data subject, data controller, consent, breach and the rights in Kenya's Data Protection Act, explained for people who hold an account with an operator.