Operator systems and monitoring
What sits behind a licensed platform: the approved gambling control system, real-time monitoring by the regulator and technical standards.
- How long must a betting operator keep transaction records?
The Gambling Control Act, 2025 and the 2026 regulations require betting transaction records but name no period for them. See what is set and what is not.
- What happens to your bet when a betting site or app goes down
What Kenyan law says about a bet placed during an outage: acceptance, stake debits, published rules, settlement, complaints and the 14-day Tribunal window.
- What happens to your betting account when an operator's licence is suspended
What the Gambling Control Act, 2025 and the 2026 regulations say about player accounts when a licence is suspended, revoked, refused renewal or wound up.
- How a licensed operator must record your deposits and withdrawals
What the Gambling Control Act, 2025 and the 2026 conduct regulations require a licensed operator to record about your deposits, wagers and withdrawals.
- Can the regulator see your betting account in real time?
What the Gambling Control Act, 2025 and the 2026 regulations say about real-time monitoring by the GRA, and what they leave unsaid about your account.
- What is a gambling control system?
What the approved gambling control system and real-time monitoring are under section 68 of the Gambling Control Act, 2025, and why they matter to a player.